J.C Skip Hire
J.C Skip Hire 

Privacy Policy

 

 

 

 

Privacy Policy

 

OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION

 

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We loathe spam as much as you do!

 

We will never sell, rent or otherwise distribute or make public your personal information

 

 

What information do we collect?

 

J C Skip Hire will not collect any personally identifiable information about you (name , address , telephone number , email address) unless you provide it voluntarily. In some cases, J C Skip Hire may require that you provided such information for a response to be provided , such as when you submit an enquiry , or if you request information about specific services.

 

How do we use personal information?

 

  1. To provide a service as requested by you – if you submit an enquiry, book our services etc. or to resolve any issues or concerns in relation to services provided by us
  2. To record waste transfer transactions which are required under Environmental Regulations
  3. Accounting purposes
  4. To manage our business
  5. Like most websites, we gather statistical and other analytical information on an aggregate basis of all visitors to our website. This non-personal data comprises of information that cannot be used to identify or contact you, such as demographic information regarding for example, browser types and other anonymous statistical data involving the use of our website

This website uses cookies and Google Analytics. For more information on these, please refer to our Cookie Policy

 

What legal basis do we have for processing your personal data?

 

Data protection law requires us to only process your personal data if we satisfy one or more legal grounds. These are set out in data protection law and we rely on a number of different grounds for the processing we carry out. These are as follows:

 

 

Consent :

  1. To provide the service that you requested
  2. To confirm , update and improve our customer records
  3. In connection with card payments related to the service you have requested and to report on accounting performance
  4. To assist you in future bookings with us
  5. To assist you with any issues or complaints about the service we provided you

 

Contract:

  1. To provide the service that you requested
  2. In connection with card payments related to the service you have requested and to report on accounting performance

 

Legal Obligation:

  1. To store your waste producer details on our records for Environmental Protection Regulations for 3 years.

 

 

 

 

When do we share personal data?

 

The only time we would share your personal information is upon a request from the Environment Agency for waste movement purposes.

We do not share your information with any marketing companies

All personal data is confidential to you and is treated that way.

 

 

How do we secure personal data?

 

To prevent unauthorised access , maintain data accuracy , and ensure the correct use of information , we have put in place appropriate physical , electronic , and managerial procedures to safeguard and secure the information we collect online. Access to the information which you have provided will be limited to authorised employees as required for the purposes identified above as well as IT security and maintenance.

 

 

How long do we keep your personal data for?

 

Your information will be stored for a maximum of 5 years to accommodate for tax purposes.

 

 

 

 

 

Your rights in relation to personal data

 

You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

 you wish to exercise any of the rights set out above, please contact us at jcsnottingham@hotmail.co.uk

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

 

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

 

How to contact us?

 

You can get in touch if you have any questions or concerns about our privacy practices , your personal information or if you wish to file a complaint by either:

 

Calling : 01159 781591 / 01159 789388

Emailing: jcsnottingham@hotmail.co.uk (Marked for the attention of Laura Hart)

 

 

 

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